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All ticket bookings made through this website are subject the the following terms and conditions. By purchasing tickets from this site you agree to the terms stated below.

Junior Cherries

To purchase tickets at this price type a valid Junior Cherry membership for the 2013/14 season is required. Tickets that do not meet this criteria will be held at the AFC Bournemouth ticket office. If these orders are subsequently cancelled the booking fee and postage is non-refundable.

Students

Student ID is required for every ticket purchased under the 'Student' price type and must be presented upon entry. Students are required to be in possession of an NUS student card or carry proof displaying a valid photo and expiry date proving they are in full time education for the current 2013/14 season. Failure to produce this will most likely result in a delayed entry.

Refund Policy

If you require a refund for tickets that you are already in possession of the tickets must be returned directly to the ticket office no later than 1 hour prior to the kick off the fixture displayed on the ticket(s). Failure to do so will invalidate any eligibility for a refund. Postponed or re-arranged fixtures If a fixture is postponed or re-arranged original tickets will be valid for the replay on the given date. If you are unable to attend the rearranged date then you are entitled to a refund on the price of the tickets only (no booking fees or postage can be refunded). Refunds can only be processed once the re-arranged date has been set.

Away Supporters

Tickets on sale through this website are for home supporters only, all available tickets are situated in home areas. If you purchase for this fixture and we have reason to believe you may be an away supporter we will contact the visiting club to verify whether you have booked tickets with themselves. Your tickets will be retained whilst these checks are carried out. Tickets can only be posted if we are confident that you are a home fan. If we have reason to believe that you are an away supporter after these checks are made we will refund the price of your tickets (no booking fees or postage can be refunded). Tickets in away sections are only available to purchase from the visiting club.